Working student Early Collection Spain - Germany - Mercedes-Benz Bank Service Center GmbH

Life is always about becoming… Becoming means going on a journey to be the best version of our future selves. While we discover new things, we will face challenges, master them and grow beyond our individual limits.

Apply for a job at Mercedes-Benz and find your individual role and workspace to unleash your talents to the fullest. Empowered by visionary colleagues who share the same pioneering spirit. Joining us means becoming part of a global team that aims to build the most desirable cars in the world. Together for excellence.

Job-ID: MER0003UGA

The Mercedes-Benz Group AG is one of the most successful automotive companies in the world. Together with Mercedes-Benz AG, the vehicle manufacturer is one of the largest providers of premium and luxury cars and vans.

The Early Collections Department supports Mercedes-Benz Financial Services Spain by managing early-stage delinquencies through direct customer contact and coordination with external agencies. We engage Spanish customers using tailored communication and negotiation strategies, and steer third-party partners to arrange repossessions and vehicle transport. Our team collaborates closely with departments in Spain and Berlin to resolve cases efficiently and ensure a smooth customer experience.

Your tasks will include:

• Conduct extensive research both online, via dealerships and through the optical archive to find contact numbers and email addresses of clients that cannot be reached
• Cooperate and liaise with colleagues of different departments based in Spain on individual matters such as customer complaints, accounting, insurance, repossession, remarketing, etc but also here in Berlin, in regards of Legal Collections
• Maintenance of the archives of common use
• Data analysis and preparation of reporting
  

The activity can begin from January 2026.

• Studies in Law, Business Administration, Economics/Finance or a related field
• Proficiency in Spanish and strong English knowledge
• Experiences with MS-Office
• Teamplayer
• Assertiveness
• Attention to details
• More than anything, we need you to be highly driven with a strong learning ability and to have a strong urge to attain the very best results and continuously improve yourself

Additional Information:

We look forward to receiving your online application, including a resume, cover letter, certificates, current certificate of enrollment stating your semester, and proof of the standard period of study. Please remember to mark your documents as "relevant for this application" in the online form and observe the maximum file size of 5 MB.

You can find further information on the hiring criteria here.

Severely disabled applicants and applicants with equivalent status are welcome! The representative for severely disabled employees sbv-berlin@mercedes-benz.com will gladly support you in the application process.

HR Services will be happy to help you with any questions you may have about the application process. You can reach us by email at myhrservice@mercedes-benz.com or by phone at 0711/17-99000 (Mon-Fri 10am-12pm & 1pm-3pm).

• Meal-Discounts
• Company Retirement
• Hybrid Work Possible
• Health Benefits
• Discounts for Employees Possible
• Flextime Possible
• Events for Employees
• Coaching
• Inhouse Doctor
• Barrier-Free Workplace
• Good Public Transport
• Parking

Company name: StepStone Deutschland GmbH