Counsel Health is a virtual medical group founded by Dr. Muthu Alagappan, combining advanced medical AI with board-certified physicians to provide scalable, asynchronous care through messaging. The platform is designed to enhance the capacity of healthcare providers, allowing one physician to manage over 25,000 patients using AI-powered tools. Counsel Health aims to make high-quality medical guidance accessible and efficient.
The company offers messaging-based virtual care that includes 24/7 AI chat and voice access for symptom assessment and treatment guidance. Their services feature a standard plan and a premium option for unlimited visits, along with enterprise solutions for employers and health systems. Counsel Health's platform is built to resolve most issues without escalation, ensuring safety and compliance while providing immediate, personalized medical advice. The company has received significant funding and boasts high member satisfaction and issue resolution rates.